Terms & Conditions
Last updated: 1 November 2026
Provider details
- Name: Paulo Custódio
- Role: Independent business and technology consultant
- Email: hello@paulocustodio.tech
About these terms
These terms apply to your use of this website and to the consulting services offered by Paulo Custódio (“I”, “me”), an independent business and technology consultant based in Portugal. By using the website you accept these terms. Where a written proposal or agreement exists for paid work, it takes priority over these terms for that work.
Website content
The content of this website is provided for general information. It is not legal, financial or tax advice. I make reasonable efforts to keep it accurate and up to date, but I do not guarantee that it is free from errors or omissions.
Services and proposals
The initial conversation is free and carries no obligation. Detailed research, audits, reports and implementation are paid services. Before any paid work begins, I provide a written proposal with the scope, deliverables, timing and price. Work starts once you accept the proposal.
No guarantee of results
My work consists of research, analysis, recommendations and, where agreed, implementation. I cannot guarantee commercial results such as sales, profit, growth or the success of a business decision. Decisions taken on the basis of my work are yours.
Scope of supplier research
Unless the proposal says otherwise, supplier research does not include supplier verification, product testing, negotiation, purchasing or logistics management.
Your responsibilities
You agree to provide accurate information and the access needed for the agreed work, and to reply within a reasonable time. Delays on your side may affect the timing of the work.
Fees and payment
Fees, payment terms and any expenses are set out in the written proposal.
Independent research and demonstration projects
The projects shown on this website are independent research and demonstration projects. They are not client case studies and do not represent verified commercial outcomes.
Intellectual property
The website, its design and its content belong to me unless stated otherwise. You may not copy or reuse them without my permission. Deliverables created for you under a paid proposal are covered by that proposal; unless it says otherwise, you may use them for your own business purposes once the work has been paid for.
Confidentiality
I treat the business information you share with me as confidential and use it only for the agreed work.
Third-party tools and links
The website may link to third-party sites. I am not responsible for their content or practices. Recommendations of third-party tools or suppliers are made in good faith and are not a guarantee of any particular result.
Limitation of liability
To the extent permitted by law, I am not liable for indirect or consequential loss, including loss of profit or of a business opportunity, arising from the use of this website or from my work. My total liability for paid work is limited to the fees paid for that work. Nothing in these terms excludes or limits any liability that cannot be excluded or limited under applicable law, including your rights as a consumer.
Personal data
Personal data is handled as described in the Privacy Policy.
Governing law and disputes
These terms are governed by Portuguese law. If a dispute cannot be resolved by agreement, the Portuguese courts have jurisdiction, without prejudice to any mandatory consumer rights you may have, including access to alternative dispute resolution entities.
Consumer complaints
If you are a consumer, you can submit a complaint in the electronic Complaints Book (Livro de Reclamações) at www.livroreclamacoes.pt. You may also turn to an authorised alternative dispute resolution entity; the list is available on the Consumer Portal at www.consumidor.gov.pt.
Changes
If these terms change, the new version is published on this page with an updated date.
Contact
Questions about these terms: hello@paulocustodio.tech.